Privacy Policy | Akruti Nishamukti Kendra

Last Updated: October 2025

1. Introduction

Akruti Nishamukti Kendra (“we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of all individuals who visit our website, contact us, or receive our de-addiction and rehabilitation services. This Privacy Policy describes how we collect, use, store and safeguard personal information.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, phone number, email address, age, gender and residential address when you contact us via WhatsApp, phone call, enquiry form or during admission.
Health & Treatment Related Information: Details about addiction history, medical condition, family background and treatment progress — collected only for the purpose of providing care and only with appropriate consent.
Communication Data: Messages, call records and correspondence exchanged with our team.
Technical Data: IP address, browser type, device information and website usage data collected automatically when you visit our website.

3. How We Use Your Information

We use the collected information for the following purposes:

To respond to your enquiries and provide information about our services.
To facilitate admission, assessment and treatment planning.
To deliver counselling, therapy and aftercare support.
To improve our website, services and communication.
To comply with legal and regulatory requirements applicable to de-addiction centres in India.
To contact you regarding appointments, follow-ups or important updates (only with your consent).

4. Confidentiality of Treatment Information

All clinical and personal information shared during counselling, therapy or residential treatment is treated with the highest level of confidentiality. We do not disclose any treatment-related information to third parties (including family members) without the explicit written consent of the individual, except where required by law or in cases of immediate risk to life or safety.

5. Sharing of Information

We do not sell, rent or trade your personal information. We may share limited information only in the following circumstances:

With your explicit consent.
With authorised medical or legal professionals when required for your care or safety.
When required by Indian law, court order or government authorities.
With trusted service providers who assist us in operating the website or communication systems (under strict confidentiality agreements).

6. Data Security

We implement reasonable administrative, technical and physical safeguards to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Cookies & Website Tracking

Our website may use cookies and similar technologies to enhance user experience and analyse site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionalities.

8. Third-Party Links

Our website may contain links to external websites (such as Google Maps or WhatsApp). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

9. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data (subject to legal and clinical record-keeping requirements).
Withdraw consent for non-essential communications at any time.

To exercise any of these rights, please contact us using the details provided below.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age without parental or guardian consent. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:

Centre Name: Akruti Nishamukti Kendra
Address: Jagannath Sadak, Pipili, Bharatipur, Puri, Odisha 752104
Phone / WhatsApp (Primary): +91 89173 00035
WhatsApp (Booking): +91 78539 57141
Email: akrutifoundation25@gmail.com
Instagram: @FOUNDATIONAKRUTI
WhatsApp Chat: Primary | Booking

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